A personal assurance from Elena Mercer: The Harper Bag is a thoughtful blend of style and practicality. I personally review every detail to ensure it meets our standards of quality and design. I hope this bag becomes a reliable part of your daily life, offering both elegance and functionality wherever you go.

Built for weekends — and the week
Pack easy, carry comfortably and keep everything organised. Full-grain leather, reinforced build.
How can we help?
We’re here for you. Whether you’ve got a question about our leather bags or need a hand choosing the right carry, our team is happy to help—every day of the week.
Hours
Mon–Fri: 9:00–18:00
Sat: 10:00–14:00
Sun: Closed
We aim to reply within 48 hours (usually sooner).
✉️ Email: support@elenamercer.com
How long do I have to return my order?
Your happiness is our priority. If your bag isn’t quite right, you can return it within 30 days of delivery. Just email us and we’ll sort the rest.
✉️ Send us an email at:
support@elenamercer.com
Which payment methods do you accept?
We've made payment simple and secure. You can use Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay and Shop Pay - whatever works best for you.
How is your jewelry made?
Each Elena Mercer bag is crafted with precision and care. We use high-quality leather, solid hardware and hand-finished edges, with close attention to every detail. Our timeless designs are made to last for years, and every bag is carefully inspected before it leaves our workshop.
How should I care for my bag?
To keep your leather bag looking its best:
- Keep dry: Avoid rain and spills. If it gets wet, blot (don’t rub) and let it air-dry away from heat.
- Avoid lotions & perfumes: Oils, hand sanitisers and fragrances can stain leather.
- Clean gently: Wipe with a soft, dry cloth. For deeper care, use a neutral leather cream sparingly.
- Store smart: Keep in a cool, dry place inside the dust bag, stuffed lightly to hold its shape.
- No overfilling: Prevent stretching and stress on straps and seams.
- Mind the sun & heat: Prolonged exposure can fade or dry the leather.
- Hardware care: Wipe metal parts after use to reduce tarnish.
- Colour transfer: Be cautious with dark denim or fresh dyes.
If you’ve got any questions about leather care, contact us — we’re here to help.
Do you offer free shipping?
Yes, we are pleased to offer free shipping within South Africa for all orders. Once your jewelry is on its way, we will send you a tracking number so you can follow its journey to your doorstep.
South Africans love Elena Mercer craftsmanship
Testimonials
Handcrafted leather goods — a tradition years in the making
Refined stitching, supple leather and considered details. Built for everyday comfort with enduring quality and quiet elegance. Discover pieces that age beautifully.
 
 

